Features like, Orders and Dispatch, Mailshot, Fastmail, Automatic Pricing, Track and Trace, Proof of Delivery can effectively streamline your courier business’s entire system. If you implement erpCourier, you will be using software to effectively cut out unnecessary costs and events that may occur within your current business process, increase your productivity, maximizing efficiency of your delivery system and collection process and also provide far better customer service.
- Value you customers by allowing them to put orders online 24/7
- Minimize and even eliminate order taking orders
- Air waybill (AWB) track and trace
- Automate billing and accounts receivable
- Invoice customers, calculate driver commissions, adjust penalties, setup different prices plans and apply discounts
- Run mail shot campaigns
Some of the benefits you have by using erpCourier:
Fast Processing
- Automatic transfer orders from your customer into your system
- Receipts and slips are provided electronically from the original order form
Efficiency
- Less staff / phone lines required to process orders
- Print out reduces mistakes and call-backs because of illegibility
- Orders become a database for easy reference
- The system can be accessed any time, from anywhere
Customer satisfaction
- Easy-to-use online order processing lets your clients submit orders in seconds with no wait time
- Secure system prevents customer information getting into the wrong hands
- Order forms accessible from anywhere your customer may be
- Confirmation receipts
- Order status available any time, from anywhere
Cuts time spent in the delivery pipeline
- Staff will spend less time processing paperwork and more productive helping customers
- Order database will answer customer questions faster
- Courier deliveries will be more efficient with correct and legible addresses
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